Earlier this morning, my account was compromised, email was changed and I was panicking as I could not get into my account that had my CC info (rookie mistake) and years put into it.
3 hours of sleeplessness. And then an hour ago I was able to get into a chat with one of their reps "Karla"; Karla helped me regain my account and at this very moment I'm activating 2-step verification, something I should have done awhile ago.
I cannot thank them enough, for helping me recover my account.
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