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Sunday, June 25, 2017

Sub account not restricting content

I created a sub account for my grandson who is 10 for when he comes over so he can play. I created the sub account from the website and not directly on the PS4. From the login screen, I selected add user and put in his login info. When I log into his user on the PS4 nothing is blocked? He still has access to the same games as my master account.

When I go to parental controls and sub account management, I don't see the options to restrict games. The only options are chat/message, user generated media, content restriction (which is on), and spending limit. If I go back to Parental Controls/Restrict use of PS4 features, I can change the level to 4 Age 10 or older, but it applies to my master account as well.

When logging in on the web as either the master or sub account, I don't see any way to restrict access to games. I was under the impression that the age entered when creating the sub account set the limit automatically?



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