I apologize if this isn't an appropriate post for this sub, but I came home the other night to learn my PS4 is no longer the primary device on my account. Having no clue where the primary device is, I have no way to deactivate it.
The mass deactivation is unavailable as I had to use it earlier this year when my account was hacked, and the deactivation form through the support site was denied...
So, my PS4 is essentially bricked and Sony doesn't seem to want to help me... Is there anything else I can do, or am I S.O.L. and going to lose the money I spent on Plus?
TL;DR: My PS isn't primary, can't deactivate primary device on account, Sony not helping me, what can I do?
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