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Sunday, October 8, 2017

I can't sign into PSN (error code ce-35287-5)/Can't log into SONY to change my password

I moved to uni and had to buy my own PS4 instead of using my brothers. I bought it a few days ago and it was working fine but last night I got signed out of PSN whilst I was watching Netflix and I haven't been able to log back in. The error code says PSN is temporarily unavailable (ce-35287-5). I tried making a new account to sign into PSN that way but it was telling me that my password was wrong and when I tried to change it on my phone and laptop i entered a new password and it just said 'An error has occurred. You have been signed out'. I don't know what to do. I can't reset the router because I'm in student accommodation. I'm not even sure i can return the PS4 as i bought it in a bundle and already sold the game it came with.

Please help a girl out

UPDATE: I made a whole new account with a different email and password and it lets me log into PSN with no issues. This obviously isn't ideal because I have my PlayStation Plus etc. on my broken account.



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